We Respect Your Privacy:
At Eastlake Funding, your privacy is of paramount importance. We value you as a customer, and take your personal privacy, and the protection of sensitive information, very seriously. This policy will explain to you the types of non-public information we may collect from you, as well as how we protect that information during the course of providing you the best products and services possible.
Types of Information Collected.
Eastlake Funding, its subsidiaries, affiliates, officers, agents, other partners and employees may collect the following types of non-public information about you:
Eastlake Funding Protects Your Information.
The information you provide is protected through strict adherence to policies and procedures established by Eastlake Funding. We restrict access to your personal and account information to those employees who have a "need to know" such information in order to provide you the best service possible. We do not sell your information to third parties, nor do we provide the information to third parties not directly engaged in providing the materials, products, information and services you have requested, except as required or permitted by law or in accordance with your express consent to do so. Sensitive information provided electronically is encrypted and stored in a secure location on our site. Firewalls are established to deny Internet access to information by unauthorized persons, companies or agencies. Access to certain information or site locations is User ID and Password protected. Eastlake Funding employs physical security measures to include the securing of files in locked containers within our secure office locations.
Third Party Recipients of Information.
The information you provide on your loan or realty request is used to match your needs with those realtors, lenders or other third parties providing materials, products, information and services through our site. This information may be shared with Eastlake Funding's subsidiaries, affiliates, officers, agents, other partners and employees on a "need to know" basis. Examples of the types of companies and individuals to whom we may disclose non-public, personal information include: banks, attorneys, trustees, third-party administrators, insurance agents and companies, credit agencies, registered brokers/dealers, auditors, and regulators. In addition, we may provide information to third parties you may from time to time specifically designate as authorized to receive such information.
Additional Privacy/Security Considerations.
In addition to the information provided above, the following privacy/security considerations apply:
We'd Like to Hear from You
We're committed to top-notch customer service. Your comments and suggestions are appreciated. Let us hear from you either with the form on the page, through the chat app below or call us at 1-800-840-6886.